Billing & Explanation of Charges
Sierra Electric renders bills for its customers in three billing cycles; the billing cycle is determined by the service location of the meter. Bills are due and payable upon receipt; they become delinquent 20 days after the bill is rendered and bills not paid 15 days thereafter are subject to disconnection. Payment must be received at Sierra Electric by the final due date to avoid being disconnected for non-payment. Failure to receive the bill does not waive collection or disconnection. Bills are considered delivered when deposited in the U.S. Mail.
• This Cooperative may render estimated billing in accordance with subsection B of 17.5.410.15 NMAC. If we are unable to obtain an actual meter reading, we will attempt to contact you to obtain access to the meter. If your bill has been estimated, it will indicate so on the bill statement.
• The charges on your bill will include the following:
• System Charge—the system charge is to recover the cost of providing electric service to our members. This includes the costs of facility operations and maintenance, personnel and accounting expenses and other administrative costs.
• Fuel Adjustment Factor—the fuel adjustment factor appears on your bill each month and it reflects any changes in our cost of power; it can be negative or positive. For example, if the base purchased power cost of electricity increases, the consumer pays the increase and if it decreases, the consumer gets a credit or reduction in price.
• Debt Service Adjustment—the debt service adjustment (DSA) reflects any changes in interest expense resulting from Sierra Electric’s capital borrower’s needs.
Provision for the Fuel Adjustment and Debt Service Adjustment is approved by the New Mexico Public Regulation Commission (NMPRC). The NMPRC reviews these adjustments monthly. The NMPRC is responsible for protecting the interests of both the member and the Cooperative.