Bill Payment Methods
Visit us online @ www.sierraelectric.org:
- SmartHub online payment access - click here for SmartHub instructions
- Bill reminder/notifications
- Service Usage details
- Communicate with us via email, email@example.com or via SmartHub
- View current rates & fees
- View our news & events
- View energy saving tips & much more!
Don't have time to sign up for online access? That's okay, all you need is your account number and last name or business name on account, click to Pay Now!
Mail your payment:
PO Box 290, Elephant Butte, NM 87935
At the office:
- Friendly office staff
- Monday - Friday 8 AM - 5 PM
- Convenient & Secure Drop Box in Parking Lot
- Complimentary office services, such as fax, copy and notary
On the phone:
Call the office and a friendly staff member will take your payment over the phone!
On your Smart Phone:
Download the mobile app for your device! Find it in the Apple store or on Google Play.
AVOID PAYING LATE FEES!
Sign up for Auto Pay via SmartHub or submit a Bank Draft application.
Electronic Funds Transfer/Bank Draft:
You can pay your bill automatically by signing up for an electronic funds transfer/bank draft. Each month, the amount due on your account will be drafted from the checking or savings account you have indicated. You may come to our office during business hours and complete the application, request the form be mailed, e-mailed or faxed to you, or download the EFT Application and mail it back to our office. Please note we do need either a voided check or the routing number and bank account number on an official bank document.
Sierra Electric accepts cash, check, money order for any account. Residential and Security Light accounts may pay using a credit/debit card. We accept:
Sierra Electric offers several payment solutions - if you are having difficulty making a payment, please contact us immediately!
If you are having difficulty paying a bill and feel you may qualify for assistance in paying your utility bill from the Low Income Home Energy Assistance Program or another assistance program in our community, contact the Community Assistance Section of the Human Services Department at 1-800-432-6217, or contact a Customer Service Representative at Sierra. Application forms for the Low Income Home Energy Assistance program and the Low Income Utility Payment Assistance program are available at the billing office of Sierra and at the Human Services Department. Application forms should be returned to the Human Services Department at 102 Barton Street, T or C, NM 87901. The Human Services Department administers the program and determines your eligibility to receive assistance, not Sierra.