If you receive a phone call or any type of communication from individual(s) who say they are with Sierra Electric and you are past due or they threaten to disconnect your electric service if you do not pay, DO NOT pay any money to these individuals or give them your account or personal information.  Hang up and call our office at 575-744-5231.  We can tell you if you are delinquent in your payments.

Sierra Electric does make required contact two days before you are scheduled to be disconnected for non-payment, but we will call from our Elephant Butte office and we are calling you to collect a debt and will already have your account information. We do not mind if you want to be careful and call us back.  We also normally offer our members payment extensions and allow you to pay by your preferred method, we do not request specific types of payment.