Bill Payment
Failure to receive a bill does not waive collection or disconnection. Bills are considered delivered when deposited in the U.S. Mail or submitted electronically if the consumer-member has opted for paperless delivery. The payment due date is printed on the bill. Bills that are not paid by the due date are subject to late penalty interest and a 15-day delinquent notice will be mailed. Bills not paid 15 days after the due date are subject to disconnection for non-payment and additional fees.
Accepted Payment Types
Sierra Electric Co-op accepts cash, money orders, checks (savings or checking), credit/debit cards (Visa, MasterCard and Discover).
Sierra Electric will not hold post dated checks; payment is processed upon receipt.
Mail payment and bottom portion of bill. Please allow time for the payment to be received by the due date. Write your account number on the check or money order.
P.O. Box 290
Elephant Butte, NM 87935
Payment can be made at our office during normal office hours, Monday – Friday 8 a.m. to 5 p.m.
610 Hwy 195
Elephant Butte, NM 87935
Save postage and make a payment during normal office hours. All you need is your account number and a checking, savings or credit/debit card.
Phone: 575-744-5231
SmartHub is an app that allows you to manage all aspects of your electrical account(s) online or with your mobile device. You may make a one-time payment, schedule a payment or sign up for automatic payments.
Register for SmartHub Online Account Access
Pay Now is a feature that allows you to make an online payment without registering an e-mail or password. All you need is the business name or last name on the account and the account number.
Be aware of outside businesses that offer to make your electric payment for you. They will often charge additional fees and your payment may take 7 - 10 business days to arrive at our office.
If you use SmartHub or Pay Now, we do not charge additional fees and the payment is applied the same day you submit it (unless it is scheduled or automatic).
Download the SmartHub Mobile App
Automatic Bank Draft: You may complete a form and we will set up automatic payment to be drafted from your checking/savings account on the agreed upon date.
Recurring Credit/Debit Card: You may complete a form and we will set up automatic payment to be charged to your card on the agreed upon date.
If you are a registered SmartHub user, you may sign up for Auto Payments online.
We accept electronic or paper check delivery from financial institutions, such as your bank's Online Bill Pay service. Keep in mind, there may be a delay based on the type of delivery initiated by your institution and our ability to receive it. Please allow time for the payment to be received by the due date.
In order for electronic delivery to be successful, each account must be paid separately and the account number should be referenced as it appears on your bill.