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Contact:  575-744-5231        Outages:  1-888-336-3380

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The Co-op

Alert

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Phone Scam Alert

We are getting multiple calls from our members about a phone call they have received threatening to disconnect service in 45 minutes if payment is not made.  The calls are SCAMS!

Currently, we are under an executive order from the PRC to suspend disconnects for residential services due to COVID19.  If we call you regarding a delinquent account, we call you from our office in Elephant Butte and do not block the phone number.  We do not use third party services for customer service.  We would suggest that you verify any call that request you to provide personal financial account information - hang up and call us at 575-744-5231 to speak to a Sierra Electric Cooperative, Inc. employee if you need to verify your account status. When we call, we will not be offended if you refuse to make a payment over the phone and you want to call our office to verify that we are originating the call; to verify that it is not a scammer.  

Sierra Electric Cooperative is a consumer-member owned, not for profit electric cooperative serving most of Sierra County and parts of Catron, Luna and Socorro counties in New Mexico.

The Co-op History

Sierra Electric was established in 1941 in Sierra County, New Mexico as part of a nationwide movement to bring electricity to rural communities that private, investor-owned electric companies did not deem profitable to serve.

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Governance

Trustees are consumer-members elected by the members to govern the cooperative and establish the strategic direction of the cooperative. 

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Meeting of Members

The Annual Meeting of the Members is held each year for the purpose of electing trustees, hearing and passing reports covering the previous fiscal year, and transacting other business that properly comes before the meeting.

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Our Mission:  Sierra Electric Cooperative is dedicated to providing high quality, reliable electric service and related products to our members at competitive prices.  Our members deserve and shall receive quality service unparalleled in our industry.  We are committed to maintaining an environment where the Board of Trustees and Employees can perform at their maximum potential to benefit our community.

co-op principles

Affiliated Organizations

Sierra Electric Cooperative, Inc. is a member of many other cooperatives that provide additional benefits and resources for us and our members.

Touchstone Energy Tri-State G & T NRECA NMRECA

Safety Tips

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Statement of Non-Discrimination

In accordance with Federal civil rights laws and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).  Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.  To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by:

1. Mail:  US Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410

2. Fax:  (202) 690-7442; or

3. Email: program.intake@usda.gov

Sierra Electric Cooperative, Inc. is an Equal Opportunity Provider and Employer

 

©2021 Sierra Electric Cooperative. A Touchstone Energy Cooperative.

  • Consumer-Member Info
    • The Co-op
    • Membership
    • Together We Save
  • Outage Center
    • Reporting an Outage
    • Outage Safety & Tips
  • Service
    • Start, Stop, or Transfer Service
    • Rates, Fees & Charges
    • Solar & Net Metering
    • Surge Protection Device
    • Safety
  • Co-op Community
    • Youth & Education Programs
    • 2020 Census
  • Announcements & Forms
    • A Message to our Customers about COVID-19
    • Important Notice: Billing and Due Dates are changing!
    • Quick Forms
    • Broadband Funding Announced