Skip to main content
Pay Now
Contact Us
Newsletter
Enchantment
Home

Contact:  575-744-5231        Outages:  1-888-336-3380

Menu
  • Consumer-Member Info
    • The Co-op
    • Membership
    • Together We Save
  • Outage Center
    • Reporting an Outage
    • Outage Safety & Tips
  • Service
    • Start, Stop, or Transfer Service
    • Rates, Fees & Charges
    • Solar & Net Metering
    • Surge Protection Device
    • Safety
  • Co-op Community
    • Youth & Education Programs
    • 2020 Census
  • Announcements & Forms
    • A Message to our Customers about COVID-19
    • Important Notice: Billing and Due Dates are changing!
    • Quick Forms
    • Broadband Funding Announced

Governance

Alert

full width paragraph

Phone Scam Alert

We are getting multiple calls from our members about a phone call they have received threatening to disconnect service in 45 minutes if payment is not made.  The calls are SCAMS!

Currently, we are under an executive order from the PRC to suspend disconnects for residential services due to COVID19.  If we call you regarding a delinquent account, we call you from our office in Elephant Butte and do not block the phone number.  We do not use third party services for customer service.  We would suggest that you verify any call that request you to provide personal financial account information - hang up and call us at 575-744-5231 to speak to a Sierra Electric Cooperative, Inc. employee if you need to verify your account status. When we call, we will not be offended if you refuse to make a payment over the phone and you want to call our office to verify that we are originating the call; to verify that it is not a scammer.  

Governance Roles

Trustees are consumer-members elected by the members to govern the cooperative and establish the strategic direction of the cooperative.  The Board of Trustees hires a General Manager who is responsible for ensuring the strategic initiatives and goals set by the Board are met.  The General Manager oversees the Staff and Employees who are responsible for carrying out the day-to-day operations and administrative functions of the cooperative.

Sierra Electric By-laws are specific to the operation of this Cooperative.  The Board of Trustees must abide by the By-laws; any changes must be passed by a vote of the members.  For more information on the Board of Trustees, refer to Article IV Trustees of the Sierra Electric Cooperative By-laws; every member is provided a copy of the By-laws upon acceptance into the Cooperative.  A copy of the By-laws is always available to pick up at the Co-op office and available to view online by clicking the button at the end of this page.

 

Board of Trustees List and Contact Information

The Board of Trustees are as follows:

District 1 District 2 District 3
Dennis Franklin, Trustee John Bokich, President George Biel, Treasurer
Judy Smith, Trustee Thomas Stroup, Vice-President Darryl Sullivan, Trustee
    Tami Garrett, Secretary
     

The Board of Trustees meet once a month.  Members may send written correspondence via mail and e-mail, sierra@secpower.com, and staff will forward communications from the members to the trustees.

Board of Trustees District Map

8.16.19%20Board%20District%20Map.jpg

View Co-op By-laws

Safety Tips

DeckTheHallsSafely
WinterStormDownedLines
KeepPetsSafe
Previous Next
Back to Top

Statement of Non-Discrimination

In accordance with Federal civil rights laws and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).  Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.  To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by:

1. Mail:  US Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, DC 20250-9410

2. Fax:  (202) 690-7442; or

3. Email: program.intake@usda.gov

Sierra Electric Cooperative, Inc. is an Equal Opportunity Provider and Employer

 

©2021 Sierra Electric Cooperative. A Touchstone Energy Cooperative.

  • Consumer-Member Info
    • The Co-op
    • Membership
    • Together We Save
  • Outage Center
    • Reporting an Outage
    • Outage Safety & Tips
  • Service
    • Start, Stop, or Transfer Service
    • Rates, Fees & Charges
    • Solar & Net Metering
    • Surge Protection Device
    • Safety
  • Co-op Community
    • Youth & Education Programs
    • 2020 Census
  • Announcements & Forms
    • A Message to our Customers about COVID-19
    • Important Notice: Billing and Due Dates are changing!
    • Quick Forms
    • Broadband Funding Announced