Alert

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Phone Scam Alert

We are getting multiple calls from our members about a phone call they have received threatening to disconnect service in 45 minutes if payment is not made.  The calls are SCAMS!

Currently, we are under an executive order from the PRC to suspend disconnects for residential services due to COVID19.  If we call you regarding a delinquent account, we call you from our office in Elephant Butte and do not block the phone number.  We do not use third party services for customer service.  We would suggest that you verify any call that request you to provide personal financial account information - hang up and call us at 575-744-5231 to speak to a Sierra Electric Cooperative, Inc. employee if you need to verify your account status. When we call, we will not be offended if you refuse to make a payment over the phone and you want to call our office to verify that we are originating the call; to verify that it is not a scammer.  

Story Behind the Switch

Presented by Tri-State Generation and Transmission Association, Story Behind the Switch is a traveling program with several interactive electricity demonstrations.  The program is 45-60 minutes delivered by Tri-State and Sierra Electric Cooperative at no cost to the school.  The program teaches students about electricity and safety with hands-on activities including a Van de Graaff generator, plasma ball and more.  The program is adjusted based on age of students, can be engaging for students K-12.

For more information or to schedule a presentation, contact Member Services at the co-op.

Safety Demonstrations or Presentations

Safety demonstrations or presentations are available from Sierra Electric Cooperative for any school or community organization.  If you have an event or would like to schedule a classroom or meeting presentation, contact Member Services at the co-op.  We can adjust the content of the demonstration to meet your needs.  

Safety Tips