Please follow the steps below for New Service, Service Upgrade, Change or Relocation of Service:
1. A new service application/upgrade application will need to be filled out. It is required with the application that you submit additional documents WITH the application. On the last page of the application, you will have a checklist of the required documents. Please note, that if the additional documents are not submitted with the application, your application is considered incomplete and we will not proceed with your application until the additional documents have been submitted. If electric work has already been completed on the property, you will still be required to submit the completed application and additional documentation prior to SEC completing our work.
You can find the new service/upgrade service application here: New Service/Upgrade Service Application.pdf. The application and additional documents can be dropped off at our office or emailed to us at Sierra@secpower.com. If you choose to email, please send the application and additional documents as PDF attachments so that we are able to print them.
2. An application fee will need to be paid. For new service, the fee is $100.00 plus tax. For an upgrade of service, the fee is $50.00 plus tax. You can make payment in our office with cash, check, or credit/debit card as well as pay over the phone with credit/debit card.
3. Once the application and additional documents have been submitted and the application fee has been collected, SEC will process your paperwork and our Operations Department reach out to you. In most cases you will receive a call from Sierra Electric in 3-5 business days. Our staking technician will go on-site and provide a work order estimate for the cost of the new service or upgrade. This estimate will include all charges and applicable credits for the service. The estimate is valid for 30 days.
Please note that every service is different and we are unable to provide an estimate without an application, paid estimate fee, and our staking technician visiting the property. If you call our office, you will be asked to complete the application and pay the estimate fee in order to receive a quote for the service you are requesting.
4. If you are choosing to continue with the work estimate, you will be asked to contact our front office to pay your work order estimate. You can make payment in our office with cash, check, or credit/debit card as well as pay over the phone with credit/debit card. If you do not pay the work order estimate, we will not proceed with the work order.
5. Inspection and scheduling work- Your electrician will complete their work and will submit a State Wiring Permit to the State of New Mexico's Construction Industries Division. Sierra Electric will receive notification from the state electrical inspector that the permit has been approved. Sierra Electric can only accept the permit approval from the state electrical inspector; we will not accept copies or verbal approval from the customer or the customer's electrician. When the permit approval has been received, SEC's Operation Department will reach out to schedule the work day with in sixty (60) days.