In January and February 2020, Sierra Electric Cooperative worked with Sacred Wind Communications to conduct a survey regarding broadband access in rural areas. We thank our members who participated; the survey period is over. If you have questions about the survey, please feel free to contact us.
A Message to our Customers about COVID-19
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Sierra Electric Cooperative, Inc. is monitoring the situation of the Coronavirus/COVID-19 virus cases in New Mexico and the United States. We are committed to keeping the public and our employees safe in the workplace while providing quality customer service. We recognize that we provide an essential service to the community and must respond and prepare to keep our workplace and operations safe.
For your safety and ours, we are limiting office visits. Our doors are locked, but our office is staffed and can assist our members over the phone and internet. If you find it absolutely necessary to make an office visit, please call us at 575-744-5231 to make an appointment. We are happy to help our members via e-mail at sierra@secpower.com you may also submit an online inquiry using the Contact Us form.
We strongly encourage our members to utilize our online payment options, like SmartHub and Pay Now available on this website. We provide a secure drop box in our parking lot for payments and you can call for a phone payment.
We are practicing good hygiene like regularly washing hands or using hand sanitizer, covering coughs and sneezes and routinely cleaning and sanitizing shared spaces in our office.
We appreciate the support of our members and welcome your calls and e-mails. We will continue to keep our members updated via this website, signs at the office and our newsletter and enchantment magazine.