Smarthub
What is Smarthub? Smarthub is an app and online portal that can help you manage your electric account saving you time and money! With Smarthub you can:
1. Get notified when your bill is ready! No more waiting on the mail or checking your mailbox; you can be notified with an email when your bill is ready!
2. Go to paperless billing! Save trees & have instant access to your bill all in one!
3. Monitor your electric usage! With Smarthub you can view your readings for the current month and also take a look at your previous months to help you better understand your usage habits! You can view your usage by the month or day helping you see where you can save energy!
4. Pay your bill! Don't want to mail in your payment but can't make it into our office either? Smarthub is here to help! You can make your payment with a card or checking account and even sign up for autopay to have your bill automatically drafted from your bank account!
5. Be notified with alerts and notifications right away! When signing up for text messages or emails, you can be notified of alerts or notifications for your electric account right away!
Get started below! Haven't used Smarthub before? Give us a call to set you up with your email!
About Your Electric Bill
Sierra Electric bills members the second business day of every month. Bills are due twenty days after the billing date and reflect electricity used during the previous billing period.
Your statement shows your meter readings, total energy use, rates, charges, payment due date and account history. Reviewing these details can help you understand changes from one month to the next. These details are also helpful to see your usage from the same month the previous year.
Is Your Bill Higher Than Expected?
Start by comparing the number of days in the billing period and your energy use with the same month last year. Then consider whether any of these common factors may have increased your usage:
Heating & Cooling
Has the weather been unusually hot or cold? Check thermostat settings, HVAC run time and space heaters.
Water Heating
Look for hot-water leaks, longer showers, a running well pump or a water-heater issue.
Appliances & Equipment
Consider extra laundry, an additional refrigerator or freezer, power tools, pumps or equipment left running.
Household Changes
Did you have guests, spend more time at home, add an appliance or begin charging an electric vehicle?
Home Efficiency
Check for open windows, damaged weatherstripping, clogged filters or other sources of energy loss.
Still Have Questions?
If you reviewed your bill and still have questions, please call Sierra Electric. A member services representative will be happy to help you review your account and energy use.