Alert

Phone Scam Alert

We are getting multiple calls from our members about a phone call they have received threatening to disconnect service in 45 minutes if payment is not made. The calls are SCAMS!

Currently, we are under an executive order from the PRC to suspend disconnects for residential services due to COVID19. If we call you regarding a delinquent account, we call you from our office in Elephant Butte and do not block the phone number. We do not use third party services for customer service. We would suggest that you verify any call that request you to provide personal financial account information - hang up and call us at 575-744-5231 to speak to a Sierra Electric Cooperative, Inc. employee if you need to verify your account status. When we call, we will not be offended if you refuse to make a payment over the phone and you want to call our office to verify that we are originating the call; to verify that it is not a scammer.

Date

Request for Priority Listing

Sierra Electric Cooperative keeps on file a list of members who have identified themselves as having medical or special conditions which depend on a continuous supply of electric energy. Sierra Electric uses this list in order to communicate outage information to persons who have notified Sierra Electric of their medical or special conditions.

("Requesting Party")

Resides At

Street

City/Town

State/Province

ZIP/Postal Code

Requesting Party is a person who resides within a home receiving electric service from Sierra Electric and has medical or other special conditions. This may include the use of an electrically powered life-support system (such as oxygen, breathing machine, heart monitor, dialysis machine, etc.) or medically necessary equipment (such as CPAP or BPAP machine, etc.)

Please indicate the type of medical equipment:

Please indicate if your home has a generator to power the equipment in case of an outage:

Please indicate if you have a special condition that is NOT medical in nature:

Requesting Member’s Contact Information:

Name

Phone Number

Address

By signing below, the Requesting Party and/or Requesting Member acknowledges that being placed on the Priority Listing does not guarantee uninterrupted delivery of power and agrees that it is their responsibility to provide alternatives for their own care and well-being. The Requesting Party and/or Requesting Member agrees to indemnify and hold harmless Sierra Electric, its officers, trustees, employees, members, agents and subsidiaries, from any and all damages, losses, claims, including claims and actions relating to injury or death, of the Requesting Party; or damage to property, demands, suits, recoveries, costs and expenses, including reasonable attorney fees, and all other obligations by or to third parties, arising out of or resulting from delivery or nondelivery of electric services to the residence of Requesting Party as set forth above.

Requesting Party

Requesting Party Signature

Print Name of Requesting Party

Requesting Member

Requesting Member Signature

Print Name of Requesting Party

Priority Listing

Alert

Request for Priority Listing

Requesting Party is

Requesting Member’s Contact Information:

By Signing this..

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